- When placing an order via fax or email, please include the Model Number and part of the description to ensure that we send you the correct pillow.
- We accept Visa, Mastercard, and approved checks.
- Should you not see exactly what you want, please Email Us and inquire about our custom ordering. We sometimes leave Sold products on the website for the purpose of letting you know that we still have the fabric or something similar and we can custom make a pillow to your specifications.
- If you are not completely satisfied with our pillows when you receive them, they may be promptly returned (within 5 days of receipt) for a refund or exchange.